SHIPPING AND DELIVERY Regular shipping and handling is included in purchase price. Rates will vary for express service (UPS or FEDEX). If the item you have ordered is in stock, you can expect to receive it within 10 to 15 days. If the item is out of stock, please allow four to five weeks for delivery. These art scarves are collectors’ items, created in limited edition. When each design reaches the 150th printing, the design will be discontinued. RETURN POLICY You have 14 days from the original delivery received date to return an item for a refund if you are not happy with it. Items returned must be sent to us insured and inside the original packaging. All returns must include a copy of the invoice so we have your complete order and contact information. The shipping charge is not refunded. SIMONERI is not responsible for any shipments lost in transit. Therefore, packages must be traceable and must require a signature upon delivery (e.g. Fedex, UPS, registered mail). All returns must be notified by email first. SIMONERI will refund the purchase price to you within 14 days of the receipt of returned goods (excluding shipping).